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Amplify the voice of your customer with Ratings & Reviews
RATINGS & REVIEWS PLATFORM
With our Ratings & Reviews platform, collect authentic customer reviews at scale. Then put them to work with display technology built to inspire confidence and accelerate conversions.
Trusted by more than 13,000+ of the world’s leading brands and retailers
Amplify your reach with the world's largest network
The Bazaarvoice Network sees 20x more shopper traffic than other networks. You can syndicate your UGC across our network of 1,750+ world-leading retailers. Reach more customers everywhere they shop and give them the inspiration to choose you over the competition.
SYNDICATE REVIEWS
For Brands
Activate your vendor community to collect moderated, authentic content and syndicate it to your site. With the help of artificial intelligence, we’ll match user-generated content from 12,000+ brands with the products on your site to boost your review volumes and ultimately, your sales.
For Retailers
Star of the inbox
Email review collection is the biggest driver of UGC program success. These evergreen, automated emails invite customers to review products they’ve purchased and account for up to 70% of review volume. No one does email review collection like Bazaarvoice. When our customers turn on our In-Mail and Multi-Product Submission features, review volume increases up to 8x. Eliminate barriers to review submission, drive review volume and product coverage, and improve user experience.
EMAIL REVIEW COLLECTION
Ask for product feedback like a friend
What was once a trend – consumers interacting with businesses through text message – is now commonplace. Text message review collection helps you collect almost 2X more ratings and reviews by sending requests where your customers are constantly checking. Everyone wins with higher quantities of ratings and reviews flowing in. Shoppers get more of the review volume and recency they crave for finalizing their purchasing decisions and you get more UGC to inform strategic business decisions and boost sales to new all-time highs.
TEXT REVIEW COLLECTION
Amplify your reach with the world's largest network
How to get product reviews should not be a mystery. Bazaarvoice has decades of experience helping brands and retailers collect reviews. Whether through sampling or the post purchase experience, focus on the customer's experience by making it enjoyable and convenient. Eliminate barriers to review submission and drive review volume.
RESPOND TO REVIEWS
Build shopper confidence across the entire customer journey
With Bazaarvoice Vibe, our powerhouse products come together as one integrated solution, so teams can save time, break down silos, scale campaigns, and measure their success.
See what sets us apart
Access the industry's largest review network
Syndicate your content across our network of 2,300+ global retailers. Brands typically see a 10x increase in the number of retailers receiving reviews, and with 20x more shopper traffic than other networks, your content reaches much further.
Support from seasoned moderators
With over 3 billion pieces of content moderated and the largest human moderation team in the industry, we’ve developed unparalleled expertise in review moderation. As regulations evolve, partnering with a team that stays ahead of changes and adapts swiftly is crucial. At Bazaarvoice, we place your brand safety first, so you don’t finish last.
Proven strategic partners
With over 13,000 clients and 20+ years in the ratings & reviews business, our customer success team has seen it all. They're ready to apply insights from our entire portfolio to your strategy, helping you get the most out of your investment.
Access the industry's largest review network
Syndicate your content across our network of 2,300+ global retailers. Brands typically see a 10x increase in the number of retailers receiving reviews, and with 20x more shopper traffic than other networks, your content reaches much further.
Support from seasoned moderators
With over 3 billion pieces of content moderated and the largest human moderation team in the industry, we’ve developed unparalleled expertise in review moderation. As regulations evolve, partnering with a team that stays ahead of changes and adapts swiftly is crucial. At Bazaarvoice, we place your brand safety first, so you don’t finish last.
Proven strategic partners
With over 13,000 clients and 20+ years in the ratings & reviews business, our customer success team has seen it all. They're ready to apply insights from our entire portfolio to your strategy, helping you get the most out of your investment.
Help shoppers make fast and confident purchasing decisions
10x increase in reviews with multi-product submission forms
Smarter, better post-purchase emails. With our multi-product submission form, you can collect reviews on everything your shoppers purchased, rather than requiring a separate review form for each product. Experience a 10x increase in reviews, improved coverage, and higher submission and conversion rates.
Get Started
Tell us a little about yourself, and our sales team will be in touch shortly.
“Ratings and reviews have become increasingly crucial to Nourison’s business. We see a direct correlation between our review coverage and revenue at retail, both in-store and online.”
Tracey Mendez, E-commerce Director at Nourison
Prioritize your site performance and experience
Speed, flexibility, and accessibility is what you can expect with our reviews display technology. We’ve taken the highest standards for web page design and bundled them into a binge-worthy experience on your product page that leaves your shoppers consuming reviews as if they were binge-watching their favorite show on Netflix.
Uncover key insights without digging around
Our industry-leading reporting and analytics suite can tell you everything from the sales impact of your UGC to identifying opportunities for product innovation. We’ll monitor sentiment and show you simple word clouds to instantly highlight any info you may need to add to your messaging. Giving you the tools you need to grow along with your customers’ needs.
Explore
Amplify your reach with the world's largest R&R network
Stop asking how to get product reviews, and start taking action. Turn the world's largest ratings and reviews network into a revenue driver.